•Description:
•TOP MUST HAVES: 1) Cash App Experience - ability to process 70 to 100 payments Daily 2) Excel Vlookup Experience 3) Ability to intepret customer remittance and back up, heavy research and reconciliation. Multi-Task, high pressure environment.
•The opportunity:
•The Recycle Billing and Accounts Receivable team within the North American Billing Hub of client is seeking a candidate for the AR Settlement Specialist Role.
•The individual will report to the Accounts Receivable Manager and will work closely with external customers, business unit plants and sales personnel, and the corporate credit and cash application teams.
•This role is 100% processing incoming cash cases from mom and pop accounts to large high volume companies.
•Research and apply previous cases that were not 100% applied.
•You would be ensuring that payments are applied to the appropriate accounts/invoices.
•Identifies and resolves payment discrepancies and answer inquires pertaining to remittance.
•Requirement is that you process at least 70 cases a day.
•Intermediate or above Excel (pivots and VLOOKUP’s and Pivot tables and currently uses on a daily basis.
•Skillset to fix recurring issues regarding Cash, this could be internally or externally with the customer.
•Out of the box thinking required. Process Improvement Minded.
•Other 20% will be spent in Portfolio Management and Unmatched UAC.
•How will you impact ?
•70+ Cases process daily, provide application details timely and accurately.
•Ability to hit metrics and deadlines for Cash
•Ability to multi-task, handle multiple projects/functions in a high pressure work environment.
•Ability to intepret customer remittance and back up
•Address payment issues like double payments, lack of remittance etc.
•Ensure UAC Unmatched is addressed and resolved timely
•Full understanding of JDE Automatch Process, the fields it entails and how to fix when not working for a customer
•Has initiative to act, anticipate potential problems and address them early on and fix them
•Intermediate or above Excel (pivots and VLOOKUP’s - Used on a daily basis
•Keep the UAC Working File up to date
•Maintain process and procedure documents, so they are always up to date
•Process 1700+ Incoming Payments Monthly
•Process previous UAC Cases per the UAC Working File - Heavy Research and reconciliation
•Pull Data from customer portals and match to Open Invoices Aging - Using VLOOKUP's ( for all large accounts), Some customers pay several times a week.
•Reduce the number of prior year cash cases
•Request remittance support from customer ( correct so that it is not a recurring issue)
•Research and provide details of all discrepancies (over and short pays)
•Research and resolve Other UAC Reason Codes for your portfolio - Follow Up on all UAC Reason Codes, per schedule on UAC Reason Codes tab of
•UAC Working File
•Resolve customer that did not go through JDE Automatch
•Run Unapplied Cash Weekly - Monday - Weds - Friday
•Skillset and drive to fix the recurring Cash Issues so that all UAC goes through the Auto Match Process or Cash App is able to post without our assistance
•Strong attention to detail
•Work UAC Cases Daily as they come in. All cases that come in during the month must be processed in that month.
•Work with SSAR Team to resolve unapplied cash old cases
•What you need to succeed:
•Ability to hit metrics and deadlines for Cash
•Ability to follow and understand established procedures
•Ability to interpret customer checks and remittance
•Ability to multi-task, handle multiple projects/functions in a high pressure work environment.
•Ability to set priorities and schedule activities effectively to ensure timely completion
•Ability to set priorities and schedule activities effectively to ensure timely completion
•Ability to think outside the box, not routine processing
•Ability to work independently in a professional manner with a team commitment
•Ability to work independently in a professional manner with a team commitment
•Able to respond quickly to changing demands, processes, and update information
•Absolutely must know how to do vlookups
•At least 3 years’ experience with collections/revenue/accounting/AR or related function - Cash Application
•Clear and concise written and verbal communication
•College Degree (accounting, business, or finance) strongly preferred
•Communicate Daily with appropriate customers (internal and external)
•Communicate daily with Billing Analysts personnel on resolution of errors or exceptions.
•Communicate daily with plant personnel on resolution of errors or exceptions.
•Communicate daily with Sales/Brokers personnel on resolution of errors or exceptions.
•Complete Reports Timely
•Drive and motivation to hit metrics and deadlines
•Excellent planning and organization skills.
•Excellent planning and organization skills.
•Has initiative to act, anticipate potential problems and address them early
•High comfort level with systems navigation
•High ethical and performance standards for self and team
•Intermediate or above Excel (pivots and VLOOKUP’s)
•Motivation to improve process and procedures
•Order Entry Systems / JD Edwards a plus
•Organization in maintaining status of large customer portfolio
•Proficiency in use of Microsoft Tools
•Strong attention to detail to detect errors and billing errors
•Strong interpersonal skills; excellent written and verbal communications capabilities
•Understands brokerage
•Understands the full cash application process
•Understands the invoicing process and the financial impacts
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