• Job title – Customer Counter Cash Handler
Job Summary • The Store Retail Store Associate (Part Time) is responsible for assisting and delivering exceptional service to all customers. • Services provided at The Store include receiving and processing packages for courier shipment, and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. • The Retail Store Associate will grow into becoming an expert in services, products, and value options to advise customers by providing accurate information.
Job Duties • This position has previous retail customer service experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. • Duties will include such tasks as customer interaction, delivering quality solutions for customer problems, and administering world class customer service.
Other Duties • Delivers outstanding customer service to walk-in customers and telephone inquiries • Continuously practices good listening skills with customers, The Store team members, and leadership • Takes ownership of the customer's needs and offers solutions • Takes action to learn all product and service offerings, alternative solutions, and industry trends • Operates all equipment, software, and devices and is willing to teach others • Maintains a clean, organized, and safe working environment • Performs other duties as assigned
Minimum Requirements • High school diploma or GED required • Strong computer skills, including Microsoft Office and Adobe Suite • Outstanding phone skills • Strong verbal and written communication skills, including spelling and math • Prompt, reliable, and responsible • Able to lift 40+ pounds |