Requirement Detail

Job Title

Help Desk Agent

Job Code

112621

Contact Phone #

954-985-6650 - Ext 203

Date Posted

08/05/2010

Number Of Positions Available

1

Location

Miramar, FL USA

Pay Rate

Job Description

Projects:
• Scope of work: Provide 1st level technical global support at the Helpdesk.
• Required skills/competencies: Associates Degree (A.A.) or equivalent from a two-year college or technical school.
• Minimum two-year experience working with end users in a support environment.
• Technical certifications are a plus.
• Preference will be given to individuals with previous experience in a help desk environment or performing in a role for customer advocacy.

Other comments:
• Spanish is required. Weekend coverage is mandatory.

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