||• CANDIDATES MUST BE FLEXIBLE TO WORK ANY SHIFT.
• This is a 24/7 call center and all candidates must be able to work all days Monday-Sunday schedule.
• Bilinguals (SPANISH/ENGLISH) are needed as well for some of the positions.
• HIGH SCHOOL DIPLOMA/GED REQUIRED.
• Reps will be handling inbound and outbound calls from consumers and utility customers to resolve service issues, educate on utility programs (rebates, cycling programs, consultative selling) and troubleshoot thermostats.
• They may also be working with technicians to schedule service and coordinate schedules of techs.
• Must be patient, good listeners, flexible and have excellent communication skills! Bilingual Spanish is a plus.