• 3-5 yrs of customer service experience preferably in a call center environment.
• Responsible for providing complex administrative support for one or more departments and administrative units usually with minimum supervision and acting on own initiative and direction.
• Work requires a broad knowledge of customer service over the phone and via email communication.
• AS400 and Mastermind experience an asset.
• Professional communication/telephone skills are required.
• Required computer skills and operation of other peripheral devices.