| Job Description |
QUALIFICATIONS:
• High School Diploma
• Experience in extreme multi-tasking and prioritization a must.
• Computer literacy with working knowledge of Windows based computer applications.
• Strong oral and written communication skills.
• Ability to handle a high volume of customer calls.
• Must pass pre-employment drug screen and back ground check.
RESPONSIBILITIES:
• Provide a variety of administrative and dispatching duties to service department.
• Receive, prioritize and assign customer calls to service technicians.
• Close and open calls utilizing on-line dispatching system.
• Coordinate and schedule inspections.
• Maintain extensive service contract filing system.
• Provide back up in other departments during employee absences.
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