Job Detail

Job Title	Siebel Call Center Engineer
Contact Phone #	954-985-6650
Date Posted	02/23/2010
Number Of Positions Available	1
Location	Miramar, FL
Length
Job Description	Projects: Scope of work: • Provide support for the Siebel applications and work on enhancements/projects as applicable. Required skills/competencies: • Siebel Call Center 7.8 application configuration and trouble shooting experience. • Siebel 7.8 tools experience. • Siebel Workflows, eScript, Business Services, Workflow policies, Assignment Manager, Communication. • EAI a plus. • Oracle 10g database experience. PL/SQL, stored procedures, & functions • Experience with inbound and outbound call center procedures and processes including opportunity and lead management. • 5+ years of experience in the field. • Excellent verbal and written communication skills.