Requirement Detail

Job Title Technician (Fire Suppression & Security System)
Job Code 165808
Contact Phone # 954-985-6650 - Ext 473
Date Posted 09/22/2017
Number Of Positions Available 2
Client Id 20005
Location San Bruno, CA USA
Pay Rate $26.00/Hour
Job Description • Test, calibrate verify system and peripheral devices.
• Testing to be performed according to all applicable standards and codes.
• Verify system functional performance to ensure proper operations according to contract requirements and shop drawings/sequence of operations, etc.
• Perform system backups, install appropriate updates and patches.
• Complete documentation of all work done, etc.
• Update Customer drawings/documentation with any configuration or model changes.
• Ensure all assigned Preventive Maintenance tasks are completed in the time allotted and the month scheduled.

• Respond to and resolve Emergency Service Calls as required, in accordance with customer contract deliverables.
• Diagnose and perform repairs in a time effective manner.
• Participation in delivery of Small Service or Install jobs, including but limited to, engineering, drawings, programming, documentation, installation, management of sub-contractors, start-up, testing and customer acceptance.
• Keep abreast of changes and new developments in product and preventive maintenance
techniques.
• Act as a mentor to junior technicians.
• Availability for and performance of duties outside of normal working hours as required.
• Promote, build and maintain good customer relations.
• Keep supervisor informed of customer requirements, systems status, and actual, potential or perceived customer problems.
• Supply information on adds or extras to appropriate resource e.g. Site Primary tech, Sales rep, Manager, etc.
• Demonstrate System and provide training to customers as required.
• Ability to travel throughout the service area, with occasional overnight stays.

Basic Qualifications:
• High School Diploma
• Preferred 2 years related experience including troubleshooting, programming and delivery of small jobs in the Fire Life Safety industry
• 2 years experience of Microsoft Windows Operating Systems and Microsoft Office Suite.
• Valid Drivers License with a clean driving record

Preferred: skills:
• Ability to meet the physical requirements of the position with reasonable accommodation, such as lifting over 25Lbs, climbing ladders, etc.
• Language requirements as may be required geographically.
• Ability to acquire and demonstrate skills and product knowledge to meet the requirements of the role.
• Knowledge of Fire alarm system codes, NFPA guidelines, devices used and functions for FA applications.
• Products knowledge XLS140/3000, EBI, XLS1000, FS90.
• Knowledge of Security systems, access control, CCTV, Digital Video and controlling software.

• Product knowledge of EBI/DVM, Access, CCTV, TEMALINE (FOR
SECURITY TECH).
• Demonstrated organizational skills with the ability to prioritize and get things done.
• Basic Project Management skills.
• Basic Selling Skills.
• Proven troubleshooting and problem resolution skills.
• Strong documentation skills.
• Strong communication skills to deal with co-workers, customers and contractors.
• Basic understanding of fundamentals of contract principles.
• Ability to work as a member of a team.
• Ability to work under limited supervision, work is generally not reviewed in detail.
• Guidance is available to review work as required.
• Makes independent decisions.
• Difficult, complex or unusual matters or decisions are usually referred to more senior authority.
• Act as a mentor to junior technicians.

• Must be experienced in Fire Life Safety systems.