• Position Summary
• Client is seeking an experienced, Prosci certified Change Management Practitioner/Lead to oversee and execute the people side of change associated with strategic projects and initiatives. • This individual will lead change management efforts on one or more projects, ensuring alignment with client established change management methodology, based on Prosci standards. • The role demands expertise in managing end-to-end change processes, driving stakeholder engagement, training, resistance management, and ensuring the sustainability of change initiatives.
Key Responsibilities
• Strategic Partnership: • Partner closely with the Project Manager and Sponsors to support successful project execution. • Collaborate with the Change Management Office (CMO) to align with governance, standards, and reporting protocols. • Change Management Execution: • Develop and lead the execution of the overall Change Management strategy. • Conduct stakeholder analysis and detailed change impact assessments. • Manage resistance through proven strategies and tools. • Create and manage comprehensive Change Management plans and timelines. • Performance & Reporting: • Define and track sustainable success metrics in collaboration with business sponsors. • Monitor and report progress on change adoption using ADKAR milestones, health assessments, and other performance indicators. • Create Change Management Closeout reports and perform 30-, 60-, and 90-day post-implementation check-ins to assess effectiveness of adoption and address gaps with leadership. • Documentation & Compliance: • Maintain accurate and up-to-date documentation of all change-related activities and deliverables, ensuring alignment with client standards. • Provide advisory support regarding project health and change readiness. • Team Leadership: • Lead the Change Management workstream and coordinate with training leads/teams to support project learning objectives. • Fulfill additional roles such as communications specialist or change analyst as needed, especially when specific roles are unassigned. • Stakeholder Engagement: • Build and maintain strong relationships with key stakeholders across the organization. • Provide coaching and change readiness support to teams and leaders.
Required Qualifications
• Certification:
• Prosci Change Management Certification is required due to license constraints and access to proprietary tools. • Experience: • Minimum of 3 years as a Change Management Practitioner. • Proven success in leading change initiatives for large-scale projects, especially within complex and regulated environments.
• Technical & Professional Skills:
• Strong knowledge of change impact analysis, resistance management, and sustainment planning. • Excellent verbal and written communication skills. • Strong stakeholder engagement and relationship-building abilities. • Facilitation and interpersonal skills to drive change adoption. • Preferred Industry Experience: • Experience within utilities or regulated sectors highly preferred.
Additional Notes
• This is a non-substitutable role essential for the success of change initiatives. • Access to select client provided Prosci tools and templates is restricted to certified practitioners. • The Change Management Practitioner/Lead must independently execute multiple roles if required, including training and communication functions, ensuring all deliverables meet organizational quality standards.
Strategic Partnership:
• Partner closely with the Project Manager and Sponsors to support successful project execution. • Collaborate with the Change Management Office (CMO) to align with governance, standards, and reporting protocols
Change Management Execution: • Develop and lead the execution of the overall Change Management strategy. • Conduct stakeholder analysis and detailed change impact assessments. • Manage resistance through proven strategies and tools. • Create and manage comprehensive Change Management plans and timelines
Performance & Reporting: • Define and track sustainable success metrics in collaboration with business sponsors. • Monitor and report progress on change adoption using ADKAR milestones, health assessments, and other performance indicators. • Create Change Management Closeout reports and perform 30-, 60-, and 90-day post-implementation check-ins to assess effectiveness of adoption and address gaps with leadership.
Documentation & Compliance:
• Maintain accurate and up-to-date documentation of all change-related activities and deliverables, ensuring alignment with client standards. • Provide advisory support regarding project health and change readiness
Team Leadership: • Lead the Change Management workstream and coordinate with training leads/teams to support project learning objectives. • Fulfill additional roles such as communications specialist or change analyst as needed, especially when specific roles are unassigned.
Stakeholder Engagement:
• Build and maintain strong relationships with key stakeholders across the organization. • Provide coaching and change readiness support to teams and leaders.
Candidate Requirements
• Years of experience required • Degrees or certifications required • Disqualifiers • Performance indicators Education & Experience Required: • Minimum of 3 years as a Change Management Practitioner. • 4 Year degree desired
Technical Skills
(Required) • Prosci Change Management Certification is required due to license constraints and access to proprietary tools. • Strong knowledge of change impact analysis, resistance management, and sustainment planning. • Preferred Industry Experience: • Experience within utilities or regulated sectors highly preferred.
(Desired)
• Utility technical applications. • Interconnection automation ( SUB) • EpochField (SUB)
Soft Skills
(Required) • Facilitation and interpersonal skills to drive change adoption. • Excellent verbal and written communication skills. • Strong stakeholder engagement and relationship-building abilities.
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