1. Can you describe your experience with handheld / Mobility device ? 2. How would you handle an emergency, such as equipment failure during critical operations? 3. What motivates you to perform well in your role as a service technician? 4. How would you respond if your supervisor requested that you move to another department because of the workload? 5. Describe a time when you challenged the status quo to improve a process or outcome 6. What do you consider to be the most important factors in creating a positive and productive work environment?
Key Responsibilities:
• Actively engage in all facets of the HEM Configuration and Depot process. • Configure and deploy handheld products for customers, including devices from client, Samsung, Apple, and Zebra. • Contribute to continuous improvement initiatives within the lab, focusing on process enhancement, variation reduction, cycle time reduction, and cost savings. • Availability to work rotating shifts, including weekends and holidays. • Candidates must demonstrate a sense of urgency, attention to detail, and the ability to thrive in a team setting. • Be flexible to assist in other departments as needed.
Qualifications:
• High school diploma or equivalent; technical certification in a relevant field preferred. • 3+ years of experience in configuring and repairing mobility devices or related equipment. • Strong mechanical and technical skills. • Knowledge of assistive technology and mobility device standards.
Skills:
• Excellent problem-solving and diagnostic abilities. • Effective communication and interpersonal skills. • Attention to detail and commitment to quality and safety. • Ability to work independently and as part of a team. |