Needed Skills 1. Understanding of MSI (Integrations) 2. Understanding of Electrical Systems 3. Understanding of Mechanical Systems
Preferred Skills • Experience with Niagara 4 (Tridium) Framework
As a Traveling HVAC Controls Commissioning - • Lead Field Service Technician at client , you will be accountable for providing technical assistance and service to our customers in the HVAC industry. • You will play a crucial role in ensuring the successful installation, maintenance, and troubleshooting of HVAC control systems. • Your expertise and dedication to customer satisfaction will contribute to the efficiency, comfort, and safety of our customers' buildings (commercial sites). • In this role, you will have the opportunity to make a significant impact by delivering exceptional service and assistance to our customers in the HVAC controls industry. • You will coach and mentor both Associate-level and Install Technical Specialists in various disciplines of system installation. • You will coordinate on-site with contractors and work towards continuous improvement of commissioning practices, specifically reducing commissioning hours per device and/or hours per system using client Operation Systems techniques. • You will demonstrate expert knowledge of client systems and Industry Best Practices. You will report directly to our Field Service Supervisor.
KEY RESPONSIBILITIES • Commission, start up, and tune control systems to meet customer specifications and job requirements. • Install, configure, and test pre-engineered software for control systems OR: Install and troubleshoot pre-engineered software and hardware, checkout control systems, and start-ups and commission systems according to customer requirements and job specifications. • Diagnose and resolve technical issues with efficiency and expertise. • Manage scope of work from beginning to end. • Coordinate with local client project managers to understand scope, hardware, software, and graphics needs. • Collaborate with cross-functional teams to create and implement solutions tailored to customer needs. • Ensure adherence to company policies, procedures, and regulatory standards. • Perform open systems and 3rd party integrations and collaborate with other vendors of different protocols. • Ensure that the configuration management policy is followed, which involves back-up of all changes on an ongoing basis during installation and final archiving of client hardware and software on client Server. • Manage on-site equipment delivery and storage. • Demonstrate system and conduct customer training for all functions. • Support sales activities by presenting integrated/networked solutions and retrofit opportunities when warranted. • Travel up to 70% in the assigned territories.
Questions 1. This role requires you to be based in Chicago or Des Plaines, IL and travel up to 70% to customer sites. Can you confirm your current location and ability to meet this travel requirement? 2. Tell me about your experience commissioning and troubleshooting HVAC control systems. What types of systems have you worked on, and what was your role in those projects? 3. This position requires an understanding of MSI (Master Systems Integrator) and third-party integrations. Can you describe a project where you performed or supported system integrations? What protocols or platforms were involved? 4. Do you have experience working with Niagara 4 (Tridium)? If so, can you share an example of how you used it in a commissioning or integration project?
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