Description:
Position Summary:
• The Ariba Supplier Enablement Analyst is responsible for executing supplier onboarding and enablement activities within the Ariba Network environment. • This role supports ERP transformation initiatives and ensures suppliers successfully transact electronically, driving adoption, compliance, and operational performance.
The position requires a balance of supplier-facing engagement, cross-functional coordination, and system troubleshooting, with a strong focus on continuous improvement and data-driven performance.
• The role operates with a high degree of independence, managing supplier enablement activities end-to-end while proactively resolving issues and contributing to process improvements across the P2P organization. • The role focuses on supplier enablement and related issue resolution and does not include ownership of downstream Accounts Payable processing activities.
Key Responsibilities:
• Manage end-to-end supplier onboarding, including outreach, training, and enablement support • Drive adoption of electronic PO and invoicing processes • Monitor supplier readiness and proactively mitigate onboarding risks • Troubleshoot and resolve PO, invoicing, and payment issues across Ariba, SAP, and related systems • Coordinate issue resolution with AP, IT, and Payments teams • Investigate and resolve invoices in exception/reconciling status • Support supplier enablement for ERP migrations (S/4HANA) • Track and manage KPIs including: o Supplier activation o Invoice success o Paid-on-time (POT) performance • Maintain compliance with country-specific invoicing and tax requirements • Identify trends and recommend process improvements
Supplier Enablement & Adoption
• Independently manage end-to-end supplier onboarding, including supplier outreach, onboarding sessions, and system training • Drive adoption of PO and electronic invoicing processes • Track and actively manage supplier readiness, identifying risks and driving mitigation actions. Ensure alignment to program timelines
Operational Support & Issue Resolution
• Manage supplier enablement mailbox; triage and resolve inquiries • Analyze and resolve complex issues related to PO submission, invoicing, and payments, driving cross-functional resolution with AP, IT, and Payment teams. • Drive resolution of recurring issues through root cause analysis • Investigate invoices in exception/reconciling status and drive resolution
ERP Transformation & Migration Support
• Act as a subject matter resource for Ariba enablement activities and provide guidance on best practices • Support supplier onboarding activities tied to ERP migrations (e.g., SAP S/4HANA) • Participate in project meetings and execute assigned enablement tasks • Align supplier onboarding timelines with ERP cutover schedules
Performance Monitoring & Reporting
• Track supplier enablement pipeline and onboarding progress • Monitor KPIs including supplier activation, invoice success, and paid-on-time (POT) performance • Maintain and validate Ariba dashboards and reporting accuracy
Governance & Process Improvement
• Maintain and monitor country-specific invoicing and tax requirements, including changes in regional regulations • Identify trends and recommend process improvements • Partner with internal stakeholders to enhance tools, workflows, and user experience
Required Qualifications:
• Demonstrated experience with SAP Ariba (Buying & Invoicing), including supplier enablement and transaction support within a P2P environment • Strong problem-solving and analytical skills • Proficiency in Excel and data analysis (large datasets, dashboards) • Strong written and verbal communication skills, including supplier interaction (Teams, Outlook, OneNote, etc)
Preferred Qualifications:
• Knowledge of Accounts Payable and payment processes • Experience supporting ERP transformations (e.g., SAP, S/4HANA) • Familiarity with global invoicing compliance and tax requirements • Multilingual capability (English and Spanish preferred)
Competency Framework:
• Supplier Engagement: Ability to guide suppliers through onboarding and adoption • Problem Solving: Investigates issues to root cause and drives resolution • Communication: Clear, professional, and effective (written and verbal) • Collaboration: Drives alignment across cross-functional teams, including AP, IT, and Procurement •Decision Making & Ownership: Exercises sound judgment, works independently, and escalates appropriately • Ariba Network functionality and transaction flows • P2P process knowledge (PO → invoice → payment lifecycle) • Data analysis and KPI tracking • ERP system integration awareness (SAP/S4) • Ownership and accountability for assigned scope • Adaptability in a dynamic transformation environment • Continuous improvement mindset • Attention to detail and operational discipline
Must-Have Qualifications
• Hands-on experience with SAP Ariba (Buying & Invoicing) • Direct experience with supplier onboarding / enablement • Strong troubleshooting skills across P2P transactions (PO → invoice → payment) • Ability to work independently and manage workload end-to-end • Strong communication skills (supplier-facing + cross-functional) • Excel/data skills (analyzing dashboards, tracking KPIs)
Nice-to-Have
• Experience with SAP S/4HANA or ERP migrations • Accounts Payable / payments process knowledge • Global invoicing compliance experience • Spanish language capability
What “Good” Looks Like
• Candidates should demonstrate: • Experience owning supplier enablement or onboarding workflows (not just supporting) • Ability to diagnose and resolve issues independently, not just escalate • Comfort working across multiple systems and cross-functional teams • Strong attention to detail with a process improvement mindset
What to Avoid
• Candidates with Ariba exposure only (no hands-on enablement work) • Pure Accounts Payable processors without enablement experience • Profiles that rely heavily on escalation vs. problem-solving • Candidates without supplier-facing communication experience
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